Rhinestone Biz: Frequently Asked Questions
Q: How many pieces are in a gross?A: There are 144 pieces in a gross, regardless of the product. Our items packed by weight, not count, so the numbers are approximate. Our scales are extremely accurate, however, your package may be over or under by a stone or two.
Q: How much does shipping cost?
A: Rhinestone Biz ships via USPS (the US Postal Service). Most orders of less than 15 gross can be shipped for around $4.00 using the Priority Mail option; Larger orders which include tools and adhesives may cost $7.50. Actual shipping charges are calculated as a function of distance and weight; this is performed during the checkout process.
Q: Which adhesives do you recommend?
A: Rhinestone Biz does not recommend one brand of adhesive over another. If we felt that one brand had a superior performance over that of another, we would only carry that one brand. Many people have told us that certain brands are more effective on certain materials than others. This may be true, however, in our informal tests on various materials, we cannot publish any findings to make this case. We carry two brands of adhesive to satisfy your demands.
Q: What information is required to purchase via a credit card?
A: Your credit will be authorized based on the name, billing address and billing telephone number you have on account with your credit card provider. In addition, we require the C-V-V-2 number (those little numbers on the back of the card) to be accurate as well. We accept Mastercard and Visa at this time.
Q: How long will it take to receive my order?
A: Provided that all of your items are in stock, you order will be processed within one business day. Depending on your preferred shipping method, it will take anywhere from one to three days to receive. We ship from Valencia, California. Learn More
Q: Is your site secure?
A: To protect your credit data, Rhinestone Biz uses a 128-bit encryption key pair to keep your transaction secure while it traverses the Internet from your computer to our servers. To protect itself, Rhinestone Biz uses Authorize.Net's Fraud Protection Suite which detects fraudulent use of credit card data.
Q: Will I be charged sales tax on my purchase?
A: Only customers with California shipping addresses will be charged sales tax.
Q: Can you tell me more about rhinestones?
A: Rather than attempt to insert a treatise on this topic here, we would like to summarize by saying that a rhinestone is a crystal simulant made from rock crystal, glass or acrylic. Originally, rhinestones were rock crystals gathered from the Rhine river in Austria. The availability was greatly increased when around 1775 the Alsatian jeweller Georg Friedrich Strass (de:Georg Friedrich Strass, from Straßburg) had the idea to imitate diamonds by coating the lower side of glass with metal powder. Hence, rhinestones are called Strass in many European languages. Rhinestones make excellent imitations of diamonds, and good manufacturers even capture the glistening effect that real diamonds have in the sun. For more information on the topic, please see this article on Wikipedia.